The Government has announced New Zealand is now operating within Alert Level 1. This means that all operations are now working at normal capacity, however due to the ongoing issue of COVID-19 globally, there may continue to be internationally shipping delays.
If you have any concerns about your order or shipping please contact us.
Where is the Store Based?
Auckland New Zealand
When did this business open?
How long will it take to receive my order?
New Zealand - CourierPost Overnight Tracked
(1 - 2 days for weekends and public holidays)
International Air Mail 7 - 15 working days
- non tracked service.
What is the return / exchange policy for this store?
Exchanges and returns are only accepted if the product is undamaged with tags still intact - buyers are responsible for return shipping payments.
If the order was incorrect or damaged please e-mail a photo to firstname.lastname@example.org.
What if I added the wrong address?
If an item is returned due to an incorrect address the customer needs to pay for the item to be re-shipped to the correct address.
How long does it take to ship my order?
Orders are shipped within two days of ordering (this is two NZ working days) If your address is incorrect or you would like to change your order please contact email@example.com within a day of ordering.
How do I pay for my order?
We currently accept paypal only.
Any more questions please contact firstname.lastname@example.org or go to our facebook page and message us.